Standard Delivery
2 - 5 Working Days
FREE
Shipping & Delivery
Fast shipping, easy returns and stress-free support.
- Fast DispatchSame day dispatch (order by 1pm Mon - Fri)
- Global DeliveryWe ship worldwide
- Tracked OrdersTrack your order every step of the way
- Expert SupportMon - Fri 9:30-17:00 (Excluding holidays)
Domestic
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Express Delivery
By next working day
£6.95
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Same Day Dispatch
For same day dispatch, please place your order by:
1PM Mon- Fri (excluding bank holidays)FREE
International Delivery
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Standard Service
7 - 15 Working Days
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Express Service
1 - 7 working days (subject to service and countries)
Please note you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. OOZZ has no control over these charges.
Return Policy
Due to hygienic reasons, we only accept return within 30 days of purchase if the product is brand new, clean and in its original packaging with all other accessories as how you first received your order via post.
Unless item is faulty or we sent the wrong product, customers are liable to cover return postage.
If you'd like to speak to us, please call:
0800 612 6688
9:30AM to 5PM between Mon - Fri.
We have a lovely Care Team to look after you.
How to Return?
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Email our Care Team
Email us at care@oozz.com for authorisation and instructions. Please kindly follow all details for a prompt refund or exchange.
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Returning from abroad?
If you are returning from abroad, you must clearly state outside the package label as: "RETURN TO RETAILER FOR A REFUND" to avoid extra import customs charge on your returned item.
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Ordered from Amazon?
If you ordered from Amazon, simply open a return request from there.
We reserve the rights to deduct from your refund or reject the return completely if extra customs fee occurs as a result of customers not following instructions when returning the items to us.
